It’s a benefit you can’t afford to ignore: allowing your customers to view, store, print, and pay their billing statements online with a simple and secure online payment platform. The experts at MA&A can help you begin electronic billing, all while improving the speed and convenience of your collections process and enabling your customers to go paperless.
View electronic replicas of billing statements online for easy archiving, printing, and payment.
Continue ReadingWe can help your customers who prefer to pay online, or who have misplaced their statement, to easily view their bill through a secure/web-based payment portal accessed through your organization’s website. This secure portal is PCI-compliant and branded with your organization’s look, appearance, and logo.
Accept credit card, EFT (ACH), and check conversion payments via the Internet, over the phone, and in your office.
Continue ReadingYour customers will be able to make quick and easy express payments without having to register. Funds transferred directly into client-designated accounts, and processing information posts immediately to your accounting software.
Using proven strategies to increase the number of online payments, MA&A will boost the number of customers going paperless and paying online.
Continue ReadingMA&A will redesign your billing statement to include online payment graphics and text, along with redesigning mailing and return envelopes to remind your customers to pay online. Clients can also include bright colored inserts in their mailings to instruct their customers to pay online.
We make it easy for your customers to make inquiries and other requests related to their billing statement online, 24/7.
Continue ReadingTo reduce phone calls and office visits regarding billing questions, anyone in your office can receive customer service notifications that are sent directly from the online payment portal to a designated employee email accounts.