About

Overview

Founded in 2001, Mark Altman & Associates (MA&A) has become one of the nation's fastest growing businesses (Inc. Magazine), providing comprehensive billing solutions to municipal, utility, and private organizations nationally. Hundreds of client-organizations utilize MA&A's unique printing, mailing, and electronic billing services to reduce invoicing costs and improve the timeliness and accuracy of customer statements. 

Our 4 Core Philosophies

Service

We know choosing a partner for outsourcing your billing needs is not an easy decision to make. At Mark Altman & Associates, we're very aware that any high-quality professional relationship is about dependable and straightforward communication. When you partner with us, you'll always know the status of your project—and most importantly—when it will mail. We've taken out the guesswork while giving our customers the most reliable execution and highest level of professional customer service in the industry.

Savings

As budgets are significantly cut in both the private and the public sectors, cost savings are at a premium. We’re able to reduce your billing costs through a combination of consolidating your billing system, electronically billing your customers, assessing the lowest possible postage rates available to you, and advising on the smartest way to order the supplies needed to get your job done the right way.

Efficiency

Efficiency within your organization is imperative. Even alongside billing services that are time-sensitive and quality-driven, efficiency represents both time and money. We offer state-of-the-art printed samples and reporting to address every possible scenario that could appear during even the most complex variable data export project. Our proactive approach focuses on accuracy, enhancing the reputation of our clientele, and streamlining workflow. Our clients choose us because they can outsource their labor costs without relinquishing control or compromising quality.

Innovation

Our ability to deliver the latest technology continues to pay off for our clients. We continue to deliver signature services such as our SortKey Process, our Office Copy Program, as well as dozens of other programs that save customers time and money. We've targeted this area as the place we're spending our corporate investment dollars; after all, realizing today's planning leads to tomorrow's product innovations.