MA&A is Now a Division of Billtrust

In January 2012, MA&A merged with Billtrust, North America's leader in outsourced billing solutions. With nine locations and the industry's most advanced technology, we are more equipped than ever to provide municipalities and utilities with the best in outsourced billing solutions.

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CompleteBilling™

From the printing of statements to the acceptance of electronic payments (EBPP), we provide an end-to-end solution for all your billing needs. More than 800 clients rely on Billtrust to improve the speed of sending statements via the mail and web while reducing their overall cost of billing.

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CustomerCare™

Gain more control over your billing process by outsourcing to Billtrust. Access all your bills online to pull specific statements from print production, track the progress of bills in the USPS delivery process, or email statements to customers who have misplaced their bill with the click of a button.

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Client Testimonials

Globe Direct

"The transition from sending this mail full rate to putting it in the hands of Mark Altman & Associates has been seamless. Our mail is still arriving at our customers’ homes on time and with the care that we strive for each day!"

Thanks, GlobeDirect

Brewster, MA

"I just wanted to let you know how pleased our office is with your printing company. You and your staff are extremely professional in all our dealings. I would highly recommend your company to other municipalities."

Lisa L. Vitale
Treasurer/Collector

Belmont Municipal Light

"Every request, no matter how small or detailed, has been respected. The MA&A team produces over 10,000 high-quality bills and inserts every month, and has never missed a deadline."

Kristina Frizzell
Customer Service Director

Datamatix, Inc.

"The customer service at MA&A is superb…they are always on time and keep us constantly updated on the status of our jobs.  They are extremely conscientious about the presentation of our mailing pieces and their staff is friendly, professional, and highly knowledgeable."

Ray Loesch
General Manager

Belchertown, MA

"Since [June 2005], the quality of services provided to the town has never faltered. In fact, I am amazed at how enhanced the service has become. It is a good feeling to know that as the town expands on ways to serve its residents, MA&A is right beside us all the way."

Lisa Banner
Treasurer/Collector

Kathleen Killeen, Beverly, Massachusetts

"After researching everything and choosing this company, I have never regretted my decision...I cannot say enough good things about Mark Altman & Associates and would recommend this company to anyone that is looking for the best quality and service."

Kathleen Killeen, CMMC,
City Collector

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